Case Study: An Ohio Collision Group Updates Legacy Network Infrastructure & IT Systems
An Ohio Collision Group
Growing Business With Growing Cyber Security and IT Needs with Limited Upfront Capital Available
Aging Disparate Systems
Chief Operations Officer Theresa Orsky’s initial needs were to replace aging, disparate IT systems across multiple locations with a modern Network Infrastructure that could link all of their locations together to centralize and standardize access to Applications, Data, and Printing.
Old End-Of-Life Hardware
The majority of Ohio Collision Group’s Desktop Fleet had reached End of Life as a result of running End of Life versions of Windows and Legacy Hardware.
Limited Networking Capability
A robust reliable wired and wireless network was needed to provide connectivity to desktops and the shared storage along with wireless to cover a total of 50,000 square feet of Office, Shop, and Warehouse space to support wireless devices for estimating and parts ordering and fulfillment. Power over Ethernet capabilities were also missing from the existing network making it difficult to support Voice over IP phones and video surveillance cameras.
Security & Compliance Concerns
Cyber Security is a principal concern at Ohio Collision Group due to potential for increased risk and liability due to the potential exposure of Personally Identifiable Customer Data, Accounting, and Credit Card Data; along with lost profits as a result of declined productivity due to malicious software impacting computer operations for both Office and production repair systems.
A Fully Managed SkinnyOffice WorkSpace & SmartPort System
A SmartPort Network Controller was installed at each site to provide network management and Cyber Security capabilities at the edge of the network and in the DNS Layer to protect against a range of network-based security threats.
Communications & Collaboration
A Managed Service
Fixed Problems While Controlling IT Expenses
Security concerns were addressed using a multifaceted approach utilizing SmartPort network security capabilities for secure connectivity to SkinnyOffice WorkSpace which includes Firewall, VPN, Geographic IP address network blocking, Intrusion Prevention, and DNS layer security. Standard WorkSpace security capabilities we then employed inside the WorkSpace cloud for Enterprise class Anti-Spam and Message Encryption, Endpoint Detection and Response, and Multi Factor Authentication with all SmartPort and WorkSpace Security capabilities delivered as fully managed solutions.
End of Life desktops were replaced with low cost dedicated terminals for securely accessing WorkSpace from Ohio Collision Group offices with roaming users using laptops to easily access the WorkSpace Cloud from any location utilizing the same process and capabilities regardless of location.
Productivity was increased by having faxes and voicemails all delivered to the same Email Inbox allowing easy retrieval of messages by employees both in and out of the office. Staff located across multiple sites and working remotely are now able to securely and seamlessly access and share files with each other.
Robust IT Infrastructure At A Low Cost
Solution Value Proposition
By partnering with SkinnyOffice Ohio Collision Group acquired a “best of breed” technology solution to increase productivity and reduce risk a while avoiding an approximately $60,000 upfront technology investment and ongoing hourly support fees.
Return on Investment
By partnering with SkinnyOffice Operational Costs have been reduced and controlled by allowing the organization to not have to incur new capital expenses to replace and update their aging desktops and network infrastructure.
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