SkinnyOffice SmartVoice
WorkSpace SmartVoice subscriptions allow rich Voice over IP capabilities to be added to your WorkSpace subscription to help connect with your customers and grow your business
OVERVIEW
What is SmartVoice?
Advanced Voice capabilities seamlessly support calling from both Premise and Cell phones and offer advanced communication and collaboration capabilities. All Voice Plans include unlimited calling in the US and Canada, Unified Messaging, Audio and Video Conferencing, Call Queuing, and Website Chat Integration. All provided in a single system, with a single subscription and fully managed.
BENEFITS
Why SmartVoice?
To adapt to new work challenges such as Hybrid Work, and customers ever increasing demands to connect with your business across multiple channels, Voice, Web, Text, and Email. Small Companies need a Communications solution able to deliver consistent, reliable, Cloud First experiences that are delivered fully turnkey; with all hardware, management, and monitoring included in one easy to manage subscription. SmartVoice provides your business a single Cloud First platform to connect with customers and colleagues on any device; no more juggling multiple applications, services, and invoices for calling and conferencing.
FEATURES
What is Included?
Phone & Direct Dial Number
WorkSpace Voice includes phone, Mobile App, Web Interface, Conferencing, Local and Long-Distance service.
Unlimited Calling in the US & Canada
Unlimited North American calling to landlines and mobile phones anytime.
Unified Messaging
Combining award-winning business collaboration tools like video, chat, web conferencing, and screen sharing with best-of-breed handsets and softphones.
Web & Video Conferencing
Send instant messages to contacts inside and outside your organization, and see the real-time availability of other users from inside both Skype for Business and Outlook.
Send and Receive Electronic Faxes
Send and receive fax with a single click on your desktop to anywhere in the world in the format (.pdf,.doc, .jpeg, etc.) of your choice.
Website Live Chat and Call Back
Inbound conversation solution designed to offer an immediate conversation and callback .
Call Queues & Queue Reporting
Queue calls to individuals or groups working anywhere with full reporting to track critical call and customer service metrics.
Mobile App & Web Browser Calling
iOS, Android, and Web Apps take your extensions anywhere your employees need to work.
CASE STUDIES
Success Stories
